2022-RFP-05 Information Technology Services

SolTrans seeks to procure and award a contract for Information Technology Services to a qualified firm that can provide on-site and remote technical support. The Contractor must be able to provide a full range of Information Technology services including on-site and remote network, on-call services for emergencies during or after normal business hours, infrastructure, help desk, desktop/laptop, and phone support services, managing and facilitating third-party software license agreements, project related work and subject matter expertise for complex and difficult to solve issues, and other services as required by SolTrans. The successful Proposer may also be required to procure equipment and/or software on SolTrans’ behalf using SolTrans’ established procurement guidelines. The successful Proposer will function as SolTrans’ day to day IT Division.

The resulting contract will be for a Firm-Fixed Price (FFP) contract for a three-year (3) year period from the date of contract execution. Subject to the Contractor’s satisfactory performance, and at its sole discretion, SolTrans may exercise the option to renew the contract for up to two (2) additional one-year terms.

For more information and details about this procurement please download the documents below. All questions regarding this solicitation should be directed to the SolTrans Project Manager identified in the Request for Proposal Documents.

2022-RFP-05 Information Technology Services

Addendum No. 1

Addendum No. 2

Addendum No. 3

Notice of Intent to Award

Original: JULY192022

Updated: SEPTEMBER292022